Here to HELP

Need to file or review a claim?

National Service Officer Charles Pugh

Reason to Contact Your Service Officer:

Open a Claim
Re-file a Claim
Appeal a Claim

How to Contact

Phone Hours*

Monday-Tuesday & Thursday-Friday: 9am - 12pm & 1pm - 4pm
Wednesday  9am - 12pm
* Due to security reasons, voice messages are not accepted. You are welcome to call during phone hours. If you receive a Verizon error message, there is no one to take your call at that time. Please reach out again during phone hours or send an email.

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